LawProse Lesson #192: Client confidences.

LawProse Lesson #192: Client confidences.

Ethical communications for lawyers: Client confidences.      Trustworthy. That’s how every client should describe you. Keep all client confidences—and make it a habit to keep all confidences in everyday life. The law doesn’t make an exception for spouses or friends, so don’t talk to them about your client’s confidential matters. No matter what. Your clients entrust their affairs to you, and it is often difficult or undesirable for them to supervise you. Because you deal with matters most confidential and vital to your clients, they expect you to keep their confidences. Consider a case from Washington. A lawyer represented an elderly woman who felt controlled by her son and wanted to control her own property. The lawyer drew up a new estate plan but involved the son. Questioning whether the lawyer represented her or her son, the client eventually hired another attorney. Both the son and the lawyer then filed an unsuccessful petition to declare his ex-client incompetent. Although the lawyer claimed that he had not disclosed any confidential information, the court found that he had (1) disclosed personal information that he could have gotten from his client only while acting as her lawyer, and (2) done so to the son knowingly and intentionally and in direct contravention of the client’s express objective to be free of her son’s control. In the end, the lawyer’s improper disclosures cost his ex-client $13,500 and, worse, her relationship with her son. The court ordered him to make financial restitution and suspended him for 18 months. In re Eugster, 209 P.3d 435 (Wash. 2009). Although almost everything a client tells you in a professional capacity is to be considered confidential, the lines are fuzzier in everyday life. One problem with everyday confidences is knowing what is and is not to be considered confidential. If you’re told it’s a secret, of course, that’s easy. Otherwise, use your reason and common sense, depending on the nature of the subject and the relationships of the people involved, to decide whether you should relate something you’ve been told. In general, though, you should always be hesitant to divulge information that might prove embarrassing or harmful to the person who shared it with you—especially if that person had reason to believe that he or she was entrusting you with it. When in doubt, mum’s the word.

Live seminars this year with Professor Bryan A. Garner: Advanced Legal Writing & Editing

Attend the most popular CLE seminar of all time. More than 215,000 people—including lawyers, judges, law clerks, and paralegals—have benefited since the early 1990s. You'll learn the keys to professional writing and acquire no-nonsense techniques to make your letters, memos, and briefs more powerful.

You'll also learn what doesn't work and why—know-how gathered through Professor Garner's unique experience in training lawyers at the country's top law firms, state and federal courts, government agencies, and Fortune 500 companies.

Professor Garner gives you the keys to make the most of your writing aptitude—in letters, memos, briefs, and more. The seminar covers five essential skills for persuasive writing:

  • framing issues that arrest the readers' attention;
  • cutting wordiness that wastes readers' time;
  • using transitions deftly to make your argument flow;
  • quoting authority more effectively; and
  • tackling your writing projects more efficiently.

He teaches dozens of techniques that make a big difference. Most important, he shows you what doesn't work—and why—and how to cultivate skillfulness.

Register to reserve your spot today.

Have you wanted to bring Professor Garner to teach your group? Contact us at info@lawprose.org for more information about in-house seminars.

Scroll to Top